Privacy Policy

Third Power Performance, LLC (“we,” “us,” or “our”) operates thirdpowerlife.ai and related services, including AI-assisted communications and appointment reminder tools. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with our services.

By using our site or services, you agree to the practices described in this policy.

1. Information We Collect

Information You Provide

• Name and contact information (email, phone number) when you book a call or submit our contact form
• Your message or inquiry content
• Scheduling information when you book an appointment

Information Collected Automatically

• Standard web server logs (IP address, browser type, pages visited, referring URL)
• Cookies and similar technologies used to maintain site functionality

SMS Communications

If you book a call or explicitly opt in, we may send you SMS appointment reminders and related service messages. We collect your phone number solely for this purpose. We do not sell, share, rent, or lease your phone number or SMS consent to any third party for marketing purposes.

2. How We Use Your Information

• To schedule and confirm appointments and send reminders
• To respond to your inquiries and provide customer support
• To send service-related SMS messages you have opted into
• To improve our website and services
• To comply with legal obligations

We do not sell your personal information. We do not use your information for automated decision-making that produces legal or similarly significant effects without human oversight.

3. SMS / Text Message Communications

By completing a booking form on this site or providing your phone number and indicating consent, you agree to receive SMS appointment reminders and service-related messages from Third Power Performance, LLC.

• Message frequency: Reminders are sent at 24 hours, 1 hour, and 10 minutes before each scheduled appointment. Additional messages may be sent in response to your replies.
• Message & data rates may apply. Standard carrier rates apply.
• To opt out: Reply STOP at any time to unsubscribe. You will receive a confirmation and no further messages will be sent.
• To opt in again: Reply START or contact us at info@ThirdPowerPerformance.com.
• For help: Reply HELP or contact us at info@ThirdPowerPerformance.com.

Your phone number and SMS consent are not shared with third parties for their marketing purposes. Carriers are not liable for delayed or undelivered messages.

4. Sharing of Information

We may share your information only in these limited circumstances:

• Service providers: We use third-party tools (e.g., Twilio for SMS delivery, Resend for email, scheduling platforms) that process data on our behalf under data processing agreements.
• Legal requirements: We may disclose information if required by law, regulation, or legal process.
• Business transfer: If Third Power Performance, LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including complying with legal and regulatory obligations. SMS opt-in records are retained as required by applicable telecommunications regulations.

6. Cookies and Tracking

Our website may use essential cookies to maintain functionality. We do not currently use third-party advertising cookies or cross-site tracking. If this changes, we will update this policy.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing communications at any time
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us at info@ThirdPowerPerformance.com.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. International Users / GDPR Notice

Our services are primarily directed to users in the United States. If you are located in the European Union, United Kingdom, or another jurisdiction with data protection laws, the following additional information applies.

Lawful Basis for Processing

We process your personal data on the basis of: (a) your consent (e.g., SMS opt-in); (b) performance of a contract or pre-contractual steps (e.g., scheduling a call); or (c) our legitimate interests in operating and improving our services, where those interests are not overridden by your rights.

Your Rights Under GDPR / UK GDPR

If you are located in the EU or UK, you have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — request correction of inaccurate or incomplete data
• Erasure — request deletion of your personal data (“right to be forgotten”), subject to legal retention requirements
• Restriction — request that we limit how we use your data
• Portability — receive your data in a structured, machine-readable format
• Objection — object to processing based on legitimate interests
• Withdraw consent — where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing

To exercise any of these rights, contact us at info@ThirdPowerPerformance.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority (e.g., the ICO in the UK or your EU Member State's supervisory authority).

International Data Transfers

Third Power Performance, LLC is based in the United States. If you are located outside the US, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using our services, you acknowledge this transfer. We use service providers that maintain appropriate safeguards for international data transfers where required.

12. Contact Us

If you have questions about this Privacy Policy, please contact us: